The website is structured in a way that allows visiting or using it without the need to disclose any personal information on the part of its visitors. At each visit/use of the Website, the server collects and stores in the form of electronic logs for short periods of time basic information including the IP address, the browser used, the name of the referring domain (through which the visitor arrived to Website), access hours, duration of visit and pages visited. Apart from the IP address, none of this traffic data represents identifiable information, it is only stored for statistical / analysis purposes in order to improve the services and of course, for the purposes of preventing fraud or abuse of the computer system. This data is not disclosed to any natural or legal person outside HytHost in any form. Any other information is provided strictly voluntarily by the visitor/user, there being no obligation in providing personal data to HytHost. Although some services offered by HytHost cannot be used without the provision of certain data, its transmission is strictly voluntary.
In the case of a company:
Registration number at the Trade Registry Office
Fiscal Code/Unique Registration Code
Indirect : IP
* - optional
** - required to register certain domain extensions
Our general principles regarding the processing of personal data belonging to website visitors (considered to be purchasers of any of the services available on the Website) as well as those belonging to website visitors are presented below.
a) Website visitor
b) Client of the Website
Regarding the Clients or potential Clients, the data provided by them during the conclusion of the contract or after it, will be used exclusively for the execution of the contract between HytHost and the respective Client, not being transmitted in any form to third parties, nor will they be the subject of any disclosures.
The processing of your data for these purposes is based on the contract concluded between the client and HytHost, defined in the Terms and Conditions , and is required based on legal obligations. Refusal to provide data may result in HytHost being unable to comply with its legal obligations and therefore unable to offer you services through the Website. The processing of data for marketing purposes is based on your consent, if you choose to provide it by checking the appropriate box at the time of account creation or after this action, through the customer account.
The provision of data for any of the above situations in which you find yourself is voluntary, but it is necessary for the use of the above services and the conclusion of a contract between you and HytHost. The refusal to provide data may result in the impossibility of developing the contractual relations between you and HytHost.
The processing of your data is based on the legitimate interest of HytHost to ensure the correct functioning of the Website, as well as for a permanent improvement of the experience of the Website visitors, including by solving various comments, questions or complaints.
As a matter of principle, HytHost will process your personal data for as long as is necessary to achieve the processing purposes mentioned above.
If you are a customer, we will process your data for the entire duration of the contractual relationship and subsequently according to the legal obligations that fall under the responsibility of HytHost.
In the case of the customer account - it will be kept for a period of 5 years from the last financial transaction recorded on your account, being deleted automatically at the end of this period if there are no more active services on the account.
In the case of supporting financial-accounting documents, as well as contracts, respectively additional documents, the retention period provided by law is 10 years from the date of the end of the financial year.
If you want your personal data to stop being processed or if you want the data to be deleted, you can exercise your rights detailed in point 7 below.
Deleting the account is possible, however, only if there are no active services on it. If there are one or more active services on the account, it can only be closed if one of the following conditions is met:
If you withdraw your consent for data processing for marketing purposes, HytHost will stop processing your personal data for this purpose, but without affecting the processing carried out by HytHost based on the consent expressed by you before its withdrawal.
At the same time, the storage of personal data for a longer period of time can be done for internal notes, compilation of statistics, improvement of services and research / market studies.
The registered information is intended for use by HytHost, but to satisfy the contractual relationship and provide the requested services, the information may be communicated to the following third parties:
In the case of using the domain registration service, the data will be sent to the registrar/HytHost partner registry in charge of the actual domain registration. This partner can be located in the country, in the European Union or outside it, depending on the extension ordered.
In the case of the purchase of SSL certificates, the data will be sent to the HytHost partner in charge of issuing the ordered certificate.
Personal data will be transferred outside the country or outside the European Union only if the fulfillment of the contractual relationship depends on this transfer.
For example, within the domain registration service, depending on the requested domain extension, personal data may be transmitted outside the country or outside the EU.
Under the conditions provided by the legislation on the processing of personal data, as data subjects, you benefit from the following rights:
- they are no longer necessary to fulfill the purposes for which they were collected or processed;
- if consent is withdrawn and there is no other legal basis for processing;
- if the data subject objects to the processing and there are no legitimate reasons to prevail;
- if the personal data were processed illegally;
- if personal data must be deleted to comply with a legal obligation;
- personal data were collected in connection with the provision of information society services according to Union law or the internal law under which the operator is subject.
It is possible that following the data deletion request, HytHost will anonymize this data (thus depriving it of its personal character) and continue processing for statistical purposes under these conditions;
The right of access and rectification is provided through the application used to access the customer account.
For any additional questions regarding how personal data is processed and to exercise your rights mentioned above, please contact the email address: support@HytHost.com
Personal data of customers is stored by organizational and technical methods in accordance with the GDPR to ensure their protection against destruction as a result of a security breach, alteration, disclosure or any other type of illegal processing.
HytHost will make available to certain employees the information and personal data provided by you for the sole purpose of providing the appropriate services. Each of these employees has active confidentiality agreements and will receive special instructions regarding the processing of this data, with HytHost assuming responsibility for how they record, store and use this data.
Personal information of HytHost customers is stored and processed through the WHMCS application (more information at https://www.whmcs.com).
A customer's personal information is accessible only to that customer and HytHost operators, and access to it is only possible based on a username and password that is different for each customer.
In addition, customers can activate "Two Factor Authentication", this being an additional security measure regarding account access that requires obtaining a code from an external device for authentication in the customer account. Data are processed exclusively in OKLAKO SRL offices and data centers in Moldova.
However, we point out that no information security program is infallible.
HytHost does not knowingly or intentionally collect data about minors. We do not offer services to minors.
The website contains links to other websites. We do not control and are not responsible for the content or practices of other sites.
As a processor HytHost will:
The money is not refunded and you are responsible for any payment made, for any payment not paid on time or refused but there is an exception, if you have a death in the family we can make a return of your money. For this it will be necessary to provide proof of death in your family provided by your state. We can also provide a refund if fraud has been committed, but you will need to provide us with evidence related to this subject to prove it.
HytHost reserves the right to make changes to this document, which is why customers are asked to consult it periodically.
Last update: 24 February 2024